Terms of Service

By accessing or using ExcelTranslator.ai, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this service. These terms apply to all visitors, users, and others who access or use the service. We reserve the right to update or modify these terms at any time without prior notice.

ExcelTranslator.ai provides an AI-powered translation service for Excel, XLSX, XLS, and CSV files. Our service: • Translates spreadsheet content while preserving formatting, formulas, and layout. • Supports over 100 languages for translation. • Offers features such as custom glossaries and selective translation. • Processes files through secure cloud infrastructure. We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for: • Maintaining the confidentiality of your account credentials. • All activities that occur under your account. • Notifying us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts that violate these terms or engage in fraudulent or abusive behavior.

You agree not to use our service to: • Upload files containing illegal, harmful, or offensive content. • Violate any applicable laws or regulations. • Infringe upon intellectual property rights of others. • Attempt to gain unauthorized access to our systems or other users' accounts. • Interfere with or disrupt the service or servers. • Use automated tools to scrape or extract data from our service. • Resell or redistribute our service without authorization. Violation of these policies may result in immediate termination of your account.

You retain all ownership rights to the files you upload. By using our service, you grant us a limited license to process your files solely for the purpose of providing the translation service. The ExcelTranslator.ai name, logo, and all related trademarks, service marks, and trade names are the property of ExcelTranslator.ai. You may not use our branding without prior written consent. Our service, including its original content, features, and functionality, is owned by ExcelTranslator.ai and protected by international copyright, trademark, and other intellectual property laws.

Our service operates on a pay-as-you-go pricing model. By making a purchase, you agree to: • Pay all fees associated with your translation orders. • Provide accurate billing information. • Authorize us to charge your payment method for all applicable fees. All payments are processed securely through Stripe. Prices are displayed before you confirm your order. Refunds may be issued at our discretion for service failures or quality issues. Contact support for refund requests.

To the maximum extent permitted by law, ExcelTranslator.ai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: • Loss of profits, data, or business opportunities. • Damages resulting from service interruptions or errors. • Damages arising from unauthorized access to your files. Our total liability for any claims arising from your use of the service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

Our service is provided on an 'as is' and 'as available' basis. We make no warranties, expressed or implied, regarding: • The accuracy or completeness of translations. • The uninterrupted or error-free operation of the service. • The fitness of the service for any particular purpose. • The security of your files beyond our stated measures. While we strive for high-quality translations, AI-generated translations may contain errors. We recommend reviewing translated content before use in critical applications.

We may terminate or suspend your access to our service immediately, without prior notice or liability, for any reason, including but not limited to: • Breach of these Terms of Service. • Fraudulent or illegal activity. • Non-payment of fees. • Extended periods of inactivity. Upon termination, your right to use the service will cease immediately. Provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically. For significant changes, we may provide additional notice through email or a prominent notice on our website.