Privacy Policy

Welcome to ExcelTranslator.ai. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Excel translation service.

We collect the following types of information: • Files you upload: Excel, XLSX, XLS, and CSV files that you submit for translation. • Account information: Email address and payment details when you create an account or make a purchase. • Usage data: Information about how you interact with our service, including translation preferences and settings. • Technical data: IP address, browser type, device information, and cookies for service optimization.

We use your information to: • Provide and improve our translation services. • Process your payments and manage your account. • Send you service-related communications. • Analyze usage patterns to enhance user experience. • Comply with legal obligations and protect our rights.

Your uploaded files are stored securely on our servers and are automatically deleted after 14 days. You can also manually delete your files at any time from your account dashboard. Account information is retained for as long as your account is active. If you close your account, we will delete your personal information within 30 days, except where retention is required by law.

We use cookies and similar technologies to: • Keep you signed in to your account. • Remember your preferences and settings. • Analyze traffic and usage patterns. • Improve our service performance. You can control cookies through your browser settings, but disabling them may affect some features of our service.

We use trusted third-party services to operate our platform: • Payment processors (Stripe) to handle secure payments. • Cloud infrastructure providers for file storage and processing. • Analytics services to understand usage patterns. These providers are bound by confidentiality agreements and are only permitted to use your data as necessary to provide their services to us.

We implement industry-standard security measures to protect your data: • All data transmissions are encrypted using TLS/SSL. • Files are encrypted at rest on our servers. • Access to personal data is restricted to authorized personnel only. • Regular security audits and updates are performed. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

Depending on your location, you may have the following rights: • Access: Request a copy of your personal data. • Correction: Request correction of inaccurate data. • Deletion: Request deletion of your personal data. • Portability: Request your data in a portable format. • Objection: Object to certain processing of your data. To exercise these rights, please contact us using the information below.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.